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Empowered by Empathy

EMPOWERED BY EMPATHY Advisor. Financial Counsellor. Educator. Insurance Specialist. Our Patient Service Representatives are many things; however, it is our firm belief that - first and foremost - they are Patient Advocates. Because of this, we make communicating with empathy the TOP priority...

CCi 5/9/2017 236836
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FINAL THOUGHTS on the FINAL RULE

FINAL THOUGHTS on the 1557 FINAL RULE What is it? Section 1557 of the Affordable Care Act (ACA) outlines provisions of the law that prohibit discrimination in healthcare programs and activities that receive Federal funds, or are administered by the Department of Health and Human Services (...

CCi 5/2/2017 236836
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Why CCi?

Why CCi? Last Wednesday we held our annual kickoff meeting. The entire workforce gathered to share in a review of the previous year and launch our initiatives for next. Events like this are not my favorite kind of thing, and I was glad to not have a speaking part this year. Our CEO, Beth Barks...

CCi 2/20/2017 236836
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Even Doctors Struggle with High Deductibles

As the American healthcare system braces for the next overhaul, we are reminded of the challenges of maintaining insurance coverage and the impact it has on our patients. And we're not just talking about those in the lower income brackets. This story from APM's Marketplace shares a doctors f...

CCi 1/25/2017 236836
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Winthrop Hospital - Conversion Leads to Legacy AR Project with CCi

A 20-year partnership with integrated patient communication specialist, CCi, has evolved to meet the needs of the hospital and it's community. Poised for a massive EHR and IT conversion, Winthrop was challenged with identifying new strategies to shore up patient billing experience and processes ...

CCi 10/26/2016 236836

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