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Compliance Management System

A cornerstone value at CCi is to surpass the highest standards of ethical, professional, and business conduct with customers, patients, and partners. As a policy, we maintain full compliance with all industry federal and state laws. To fulfill these commitments, CCi has a comprehensive Compliance Management System (CMS), overseen by our in-house General Counsel & Compliance Officer. The CMS ensures that we exceed the expectations of each of our valued clients as we partner together to serve the community. Three fundamental programs contribute to the infrastructure and the processes that help us execute the objectives of the CMS:

Compliance Program

In accordance with the compliance guide published by the Office of the Inspector General (OIG), a division of the Department of Health and Human Services (HHS), our Compliance Program consists of:

Patient Communications Program

To ensure that each CCi communication that touches a patient is reflective of CCi’s commitment to excellence in the healthcare field, our Patient Communications Program consists of:

Annual Internal Audits & Risk Assessments

Conducted for: