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Executive Leadership

Click below to learn about our executive team members.


Ms. Elisabeth Barksdale
CEO

Elisabeth Barksdale, the successor of CCi's founder, is the Chief Executive Officer of CCi. Her key accomplishments include the acquisition of CCi to form a 100% Employee-Owned Company, the continued establishment of strategic partnerships to ensure a unique and valuable business model in an otherwise commoditized industry, and the diversification of CCi's services. Other key positions held by Elisabeth at CCI include President, Vice President of Sales and Marketing, Vice President of Client Services, and Vice President of Business Development.

She is an active member of Young President's Organization (YPO) and Forum, Healthcare Financial Management Association (HFMA), and the Association of Credit and Collection Professionals (ACA International). She is an Elder at Highland Presbyterian Church, serves as a weekend Chaplain at St. Andrew’s Sewanee, and is a commissioned member of Salem Presbyterian Dream Team. Elisabeth is a graduate of Salem College, Harvard Business School's Executive Leadership Program, and the Divinity School of Wake Forest University.

Charles Jordan
President

Charles serves as the President of CCi. Previously, he served as the Chief Financial Officer of CCI, with responsibility for financial planning and reporting, investment portfolio and treasury management, human resources and licensing and compliance as a collection agency. Charles serves on the Company's executive management team, Board of Directors and 401(k) and ESOP committees.

Prior to joining CCi in 1998, Charles gained professional experience with a CPA firm, a savings bank and a retail grocery chain. He is a graduate of the University of North Carolina at Chapel Hill and is licensed as a Certified Public Accountant in North Carolina. Charles is a member of national and state CPA associations and the Society for Human Resource Management.

Charles completed the Harvard Business School High Potentials Leadership Program. He has served as a mentor in Senior Academy, a partnership between the local Chamber of Commerce and school system that provides mentoring to at-risk high school seniors, and in the Corporate Volunteers Program, with the objective of improving the reading performance of elementary school students. Charles is a graduate of Leadership Winston-Salem, a program to educate, connect and energize leaders to serve and improve the community.

Deana Mandigo
Vice President, Revenue Cycle Services

Deana joined Computer Credit, Inc. (CCi) in 2007. Deana has served in several roles, beginning with CCi’s Client Services team, where she managed customer portfolios until she was promoted to Client Services Manager. Deana later transitioned into CCi’s Customer Development Manager where she strategically worked with customers to better understand their needs and to solicit feedback on CCi’s vision for creating new services that would be of value in their revenue cycle processes.

As CCi ventured into new Extended Business Office services, Deana was responsible for implementing each new client. Her strong project management skills and customer development experience allowed her to effectively engage internal resources as well as hospital resources to maximize efforts, improve processes, and minimize obstacles in meeting implementation milestone dates and deliverables.

As CCi’s Vice President of Revenue Cycle Services, Deana is responsible for managing the Revenue Cycle team. She oversees all client management, from new implementations to ongoing customer support, as well as a fully staffed Contact Center that operates as an extension of a hospital business office. Deana works with the Revenue Cycle Analytics Manager to analyze customer performance and provide meaningful, detailed reports for our clients to assess our performance.

The Revenue Cycle team is comprised of Revenue Cycle Managers that manage client portfolios as well as Patient Service Rep teams that work in different Patient Accounting Systems (PAS). This differentiates CCi from the competition by enhancing the patient experience through system navigational strengths. She also works with the Resource and Recruitment Manager to ensure all Patient Service Reps are obtaining continued training and education on processes and procedures to increase efficiency and serve as stronger Patient Advocates for our clients.