Optimization of Epic financial systems and CCi's Standard Solution allows hospitals to leverage existing resources, technology and investments to achieve better self-pay outcomes.
- Integration with Resolute Hospital Billing (HB) and compatible with Single Billing Office (SBO).
- Automatic selection of accounts through user-defined work queue rules, routing rules, and Epic system actions.
- Automatic and user initiated recalls ensure that active accounts moved to insurance liability or arrangements will be removed from the CCi collection effort.
- Completed accounts return via Epic system action and can automatically transfer to bad debt. CCi comments post to standard Epic account notes including collection activity updates.
- Financial data transmits to CCi weekly, ensuring accurate account balance and status. Business office conducts business as usual throughout the collection process.
- CCi reporting provides data for performance evaluation and information about the final disposition of accounts.
- Consultative implementation process with detailed training and ongoing support.